I have had great luck selling things, because I sell exactly what I show. However I was buying a piece of lingerie in a xl that was featured on a model , with a thong back and a open crotch. When I received the item, I did not get the item the model was wearing. It was a u bottom granny back , not a thing bottom or a open crotch. It was a cheaply made Chinese outfit that wouldn’t fit a 5 year old. The customer service declined my return saying they don’t return for size. However my complaint was it wasn’t the item pictured on the model. I wrote them several times, and they did nothing. I will alert the Better Business Bureau , worst yet is since I opened a claim , I couldn’t rate the seller and warn other buyers against the fraudulent practice , from this seller. Highly disappointed, and dissatisfied with Mercari CustomerService. I want the item I ordered, when I wasn’t supplied the item I ordered, the site should of refunded my money. I will post this and share this with everyone I know. I am
An influencer and top reviewer w Ebay and Amazon, along with Instagram , Snap Chat, Twitter, and Facebook. This could of been fixed, except the return team is way too lazy. Buyer Beware, sellers are protected not the buyers. Spend your money with caution, and remember if a claim is opened against a seller, you’ll never see it, because once you open a claim you don’t get to review a seller, so they could have a really bad score and no one will know. Please fix this, and contact me if you want the name of the customer service rep and seller. My seller name is glamourpuss , and I have only purchased one negligee.