Disappointing - refused to communicate other than to send canned messages

I have been using this to sell my gently used and new closet items... From homeware to high end purses and jewelry. All was going well and then they started deactivating my items telling me they were not authentic or that I violated their policies... Untrue! The items listed had the appropriate authentication! When I wrote they never responded to my emails/notes requesting explanation. I simply received the same canned message! They wanted me off their site - they revoked all my privileges without cause! So I am off and extremely disappointed. Now building my own site to sell be sure to look for me! Bbball98

bbball98 about Mercari: Buying & Selling App, v3.5.4