Awful app!

Wish I could leave less than one star. awful app. awful customer service. items priced higher than retail. lots of fake items claiming to be authentic. my account got deleted because someone in my house uses the same address as me so they were trying to say I had two account because the same address was used. I messaged customer service multiple times asking how can you delete my account just because someone has the same address as me? other people live with me. we have different names and different bank accounts. every time they replied it was like it was an automated message. never answered my questions and just redirected me to "your account has been deleted indefinitely due to the same address being used on multiple accounts". absolutely ridiculous! "customer service" is talking to a computer.

Dylan_Usry about Mercari: Buying & Selling App, v3.5.8