Horrible customer service

Beware of this site. Its nice if there is never an issue, but good luck if you have a problem(especially as a seller). You have no protection. When you email customer service they simply copy and paste a response to you based on keywords in your inquiry. Youre much better protected using PayPal invoicing or eBay. Will never use to sell an item again.

KJ0504 about Mercari: Buying & Selling App, v3.5.8