Mercari: Buying & Selling App App Reviews

If youre looking to buy/sell use this app! I use it daily and I usually sell 2-3 items per week!

So many bad reasons. I typed them out but it got deleted some how.

Its kind of hard to sell on here. Maybe add a repost feature so listing dont get forgotten

I just recently started using this app and have had really good outcome. The only thing I am strongly against is that the receiving person determines whether you get paid on time or not. You should be paid automatically once the item is received, thats only right.

Ive never had issues with customer service before. But recently I mixed up shipping labels, so the two buyers got each others packages. Long story short, buyer A returned the wrong item package. ( they bought a laptop and received a prom dress.) buyer B (bought the dress but received laptop) was on board to return, ended up ignoring me and then blocked me. I contacted mercari about 4 times because all they kept giving me was a tracking number and said that buyer B filed a return. Which I actually requested for buyer B myself. I think it was the 5th time that they actually gave me another response other than about a tracking number. They released the payment to me because they finally read that Buyer B wasnt communicating and wasnt going to return it. Buyer B basically got the 200 laptop for 50 bucks. They cant force the buyer to return. But they wont do anything about that user either. I know its my fault that I mixed up the labels, I owned up to it to the both of the buyers. But there shouldve been a consequence for her action. I love selling on mercari but this just killed it for me. It felt like they just kept blowing me off with each response. Im debating whether its worth taking her to court or not. But for now I got 50 bucks out of this whole situation, lost my laptop, and will no longer sell on mercari. :/

Seems like selling stuff a becoming a commodity app so lets make it productive Mercari. From buyers perspective: A seller cancelling a purchase happens too much bc they set it & forget, dont have it or sold it elsewhere... I should be able to leave a negative review bc they were irresponsible. With that said, unlike others, just bc you allow free listings you should still require people to renew captcha-like manually that theyre still selling it. Comments are stupid unless its questions about a product. Allow for offers if avail OR NOT. Your photo resolutions are crap. This is the 2010s & your Nokia phone pic resolutions leave too much up to the imagination with garage sale text only as a 1st language poor descriptions where people cant respond to comments. Lastly, if there is dialogue between actual buyer & seller then the buyer should be able to rate the sellers communication (or lack thereof). As a seller, really, 4 pics of crap resolution???? I should also be able to choose my privacy settings so as NOT to share w search engines, etc. Im your customer & not ad cos or search engines. Put some AI into your comments that if I dont allow offers then stop people... You know when I type e...c insta, etc - cmon. & searching, your back button is too sensitive & when I try to go back to my 10 mins of scrolling through stuff I have to start all over. All items to be marked as read.

I love this app! I have bought and sell on this app! my favorite thing is that it doesnt take money out of the profit you make! And a bonus Ive found so much cute stuff to buy for myself! Also everyone is super nice (: Thank you Mercari

Love this app so much. Highly recommended

I really appreciate you guys PayPal. It makes me feel much more safe. Thank you!!!

Great place to sell authentic items but you can always find that one bad apple that wants to scam you one way or another!

Of course you have to watch out for scammers, but the real people are absolutely AMAZING!!! The only HUGE down side is down that you cant use emojis in the app?? So dumb. But other than that, I am addicted!!

In love w this app !! USE THE INVITATION CODE MPRYES FOR A FREE $20 TO START !

Mercari is great UNTIL you have a problem that doesnt fit into any of their prefabricated help desk answers. I have been going back and forth with them about getting a refund for an item i never received and still no resolution. My advice to new users would be to check the sellers ratings before you buy from them.

Everything is really expensive.

The WORST APP I have used！！！I dont want to give even one star！！Dont trust this app！The service is Sooooo TERRIBLE！！！

The best app Ive ever got! Its so easy to buy things you need & sell things you dont! Everyone should get this app!!!

I used to love selling on this app, but the staff is HORRIBLE. All they ever do is remove your listings and lie. Or take 3 days to respond to an issue that THEY STARTED. Then theyll just make up new rules without telling anyone, so theyll remove your listings again. Or they think that your description was too long, SO THEYLL JUST DELETE YOUR WHOLE LISTING. Honestly, if the staff would just back off and leave the site to the users like it used to be, this rating would have 5 stars. The staff make the entire Mercari seller experience terrible. Some of us have been selling through Mercari for nearly a year, but we still get treated like crap. Thanks for nothing, Mercari.

Use my code for $2 credit BJRMNY

Love the app so far

So easy and fast. Frist time using this app And I really love it!!!